Frequently Asked Questions
How long do I need to use it for?
Just 10 minutes a day, literally less time than scrolling TikTok.
Use it from the comfort of your couch, bed, or wherever you hide from responsibility.
Small daily effort → big long-term results.
How long until I see results?
Consistency is the secret. Many users start noticing changes within a few weeks such as fewer bathroom breaks, stronger muscles and that ‘I’ve got this’ feeling. Keep at it for 6–8 weeks and your pelvic floor will thank you every time you laugh, sneeze or run.
What makes it better than other pelvic floor devices?
Most devices feel clinical, confusing or end up collecting dust. Unlike bulky gadgets or complicated routines, our device is simple, safe and designed for real life. With smart stimulation technology and real results you can feel, you’ll feel progress, not frustration.
I have urinary leaks, how long until it stops?
Most people start noticing changes in 2–4 weeks (yup, that fast).
Leaks usually reduce significantly by 6–8 weeks and with consistent use, many users say they feel “like their old self again” by the 12 week mark.
Think of it like a gym for your pelvic floor, but way comfier and without sweaty strangers.
How long do the vibrations last?
Our device comes with 4 levels of vibration, so you can choose exactly what your body responds to, from gentle “hello, muscles” to “let’s get things activated.”
Each level is designed to guide your pelvic floor through a full 10-minute session, giving you consistent, targeted muscle engagement without overworking anything.
You’re in control. Pick the intensity that matches you and let the device do the hard work.
Does it help with a weak pelvic floor and better intimacy?
Yes and you’ll thank yourself later.
If you’re dealing with a weak pelvic floor, less sensation, reduced confidence or intimacy that just doesn’t feel the same, this device is made for you.
By strengthening and re-activating your pelvic floor muscles, it can help boost tightness, control and overall connection, which many users say makes intimacy feel better, stronger and more “alive” again.
If the issue is down there-related, this absolutely helps.
Where are you located?
Our head office is located in Sydney.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at balancebodiesau@gmail.com.
Our operating times are Monday to Friday, 8AM - 8PM AEST. We aim to respond within 24 hours during weekdays.